Commercial Management. Contract Management. Dispute Resolution.
Business Services
Dispute Resolution
The support, training and tools you need to help you effectively manage and negotiate contracts.
Commercial contracting involves understanding a contract in the whole of its commercial context and across the entire contracting lifecycle from product or service development to contract signature, delivery and completion. We provide the support, training and tools to help you negotiate suitable contract terms and manage contractual risks at any point across the contracting lifecycle, using our five-step framework.
STEP ONE
CONCEPTUALISATION
Bringing a product or service to market. The key to successful commercialisation of a product or service, is understanding the product and its market.
STEP TWO
WINNING CONTRACTS
Developing your business case, understanding your customers’ requirements, writing proposals and preparing for negotiations.
STEP THREE
ENTERING CONTRACTS
Negotiating and establishing the terms and conditions of the Contract.
STEP FOUR
IMPLEMENTATION & DELIVERY
Managing contractual performance, risk and delivery.
How we work at scale
Some of our engagements are straightforward: a single contract, a defined problem, a short piece of work. Others involve managing governance across many contracts running in parallel, in multiple jurisdictions, under significant regulatory scrutiny.
Sectors we work in
Our work comprises all sectors and regularly involves managing commercial and contractual complexity, such as multi-contract governance, regulatory scrutiny, or simply the discipline a business needs as it scales.
Organisations run into the same commercial and contractual risks whatever their size
the difference is usually access to the right expertise at the right moment. Larger organisations often have that in-house: Contracting Experts, Commercial Managers, in-house Counsel. Smaller and growing businesses, and organisations running complex, multi-contract programmes with limited commercial resource, are often restricted by access rather than need.
We bridge that gap. Whether you’re a smaller business building commercial capability for the first time or managing governance across a large, complex portfolio, we provide the support, training and resources to help you recognise and manage contractual risk with confidence
CASE STUDIES
Contracts governance framework
The Challenge
A global contractor managing a large portfolio of long-term international contracts had no consistent governance framework in place across it. Commercial practice varied by contract and by region, creating audit exposure and making it difficult to bring new team members up to speed on what ‘good’ looked like.
Our Approach
We ran a structured diagnostic phase across commercial, finance and delivery teams to understand how contracts actually operated in practice, not just how they were meant to. From that, we built a bespoke governance framework, a suite of standard templates, a process handbook and a training pack – each reflecting the client’s real ways of working rather than a generic model retrofitted to fit.
The Outcome
The client now has a single, consistent governance framework in active use across its contract portfolio, with training material in place to embed it across teams as they grow.
Negotiating baseline for a subcontractor
The Challenge
A subcontractor to prime contractors faced recurring pressure to accept commercial terms flowing down from end-client contracts, with no consistent way to separate genuinely non-negotiable obligations from terms that were, in fact, negotiable. Each new contract meant a fresh, costly legal review to work out which was which.
Our Approach
We’ve built a single negotiating baseline covering the client’s recurring contract themes – liability, intellectual property, payment terms and more – setting out an ideal position, a fallback, and a walk-away for each, so contracts can be reviewed and negotiated without a repeat legal review every time.
The Outcome
With the baseline in place, the client is able to price, insure, or manage commercial risk operationally, rather than contesting it clause by clause on every new contract.
Our Insights
Liability – Knowing Where the Risks Sit
Liability clauses can make or break a contract. Agreements can
Avoiding Disputes Before They Start
Here’s the truth: by the time a contract dispute reaches
The Importance of Performance Management
“You can’t manage what you don’t measure.” Contracts succeed or
